Friday, July 03, 2009

Government Motors Marketing Campaign

I received this letter in email from the President of GM America:
(click to enlarge)

The gist of the letter is that because I'm an existing GM owner, he wants to assure me that he would like to earn my business when I buy a new truck. And that it's business as usual at GM. Except for one little detail...see it? It's the part where he assures me that my new vehicle will be covered with a "US government-backed warranty". If that doesn't make you want to run away from the showroom, you're from Russia.



Needless to say, I'm not too happy with Gov't Motors. I wish my tax dollars didn't go there. I especially dislike the Nazi tactics around closing dealers. How can you justify the government stepping into a valid, legal contract between two private parties?

Anyway, I thought I'd take this opportunity to express my displeasure. So here's what I wrote:




Of course, it was silly of me to expect a real answer. This is what I got.


And that part about "we will have a response to you very shortly"? Still waiting. It's been 3 weeks.

But that's what kind of delay I would expect at the Parts Dept at Government Motors.

1 comment:

Anonymous said...

Good comments.....
___________________

Vince

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