Redialed Vonage at 2.03pm CST. Estimated wait time is 5-10 minutes. Sure.
Answered at 2.15pm. Explained the problem.
Put on hold at 2.18pm.
Now they are issuing a trouble ticket, and handing off to their "Advanced Technical Support Dept".
I am to receive an email within 24 hours that my issue is resolved. We'll see.
Call ended at 2.22pm EST.
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