Vonage Customer Service - Part 4

So here's the latest from Vonage. Uh-oh. They don't get it, do they?

They'll get a call tomorrow.

Dear XXXXXXXX,

Thank you for contacting Vonage, the #1 rated digital phone service.

We are in receipt of your request for technical assistance with your Vonage account.

Unfortunately, we are unable to complete the request at this time. In order to resolve this issue, please call Customer Care by calling us Toll Free at: 1-VONAGE-HELP (1-866-243-4357) or by visiting the help center of our website at http://www.vonage.com/help.php?lid=nav_help and providing the ticket number below to the agent.

Ticket # XXXXXXXXX

If you have any questions, your Vonage team is available to assist you 24 hours a day, 7 days a week. Contact us whenever and however it suits you!

- On-Line Help Center at http://www.vonage.com/help.php
- Contact Us at http://www.vonage.com/help_contactus.php
- Or call Toll-Free at 1-VONAGE-HELP (1-866-243-4357)

Thanks again for choosing Vonage, a better phone service for less!

Sincerely,


Marie
Vonage